GOBLACK APP is a service of GOBLACK Corp. TNC, 7262 NW 113TH PL DORAL FLORIDA 33178. These are the terms and conditions between GOBLACK Transportation Network Company and anyone doing business and/or related to our services and, The RIDER referring to all our potential or established customers. The current terms and conditions shall apply, they are available on our website and application as well.

GOBLACK is TNC Luxury car service we provide way more services than our competitors like UBER and Lyft. Our drivers are self-employed and they do not require nor do we provide full or temporary employment.

Occurs when the rider submits a booking request by filling a reservation form and completes the reservation by, "Book Now" button, web or app. Before submitting, the client might change or correct data thru "next" and "back" buttons. Client must click on, "Terms & Conditions" before can go further into the booking. Client will receive an automated email showing that the request has been received, but doesn’t constitute an automated acceptance of the reservation, a second email will be sent with the acceptance or rejection of the booking in progress.

The prices shown for one-way transfer from point A to point B at the beginning includes gratuity, taxes, and airport fees. Additional fees will occur to current structure if client need additional service, as extra stops, baby car seats, extra time, dogs service, meet and greet, etc., services that might require additional fees. Not registered baggage and animals might be considered an issue if not reported way before driver arrival., Is mandatory to enter in the box "additional comments" (if needed) the age of the child when requesting a baby car seat and number of seats. If we do not have those info, at the time of the pickup the reservation might be cancelled, full fare of the ride will be charged.

A free "upgrade” from "Business Class" to "First Class" might occur without prior notice.

Special unfortunate events like bad weather conditions, flights delayed beyond the normal situations, or any other situations that might lead to a longer waiting times might trigger a cancellation of the reservation, client must accept these conditions.

The maximum capacity of the vehicles regarding number of passengers and baggage must be enforced, client must take in consideration the stature and comfort of passengers when making the booking. The chauffeur has the right not to accept passengers if there is an issue regarding space and safety conditions.

Regarding hourly reservations, there is a minimum 3 hours booking.

The price specified in the reservation confirmation is a binding fixed price including all taxes and tips. The guaranteed reservation price displayed in the booking procedure is calculated from the type of vehicle chosen, the distance and lead time, pickup time and pickup location. Other requests like baby car seats or additional stops are chargeable. In case of spontaneous change (distance or number of hours) the price will change and will be charged every 30 minutes at the rate of hourly charge, in accordance with the current price structure.

In case of transfers, a 20 minutes free of charge waiting time will occur for residential area pickups, 45 minutes waiting at baggage claim after flight landed and 1 hour at customs after the flight lands. Over time occurs after time expired and charge will be increments of 30 minutes since waiting time started. Doesn’t apply for flight delays as the client is not culpable.

In the case of hourly bookings, crossing from one county to another might involve additional charges.

GOBLACK is a cashless platform. Customer has the options to pay for his trip with a credit card. If credit card chosen, there will be a 2.5% processing fee added.

In the case of a transfer using the feature, RIDE LATER, cancellation with more than 90 minutes before pickup time is not chargeable, if its less than 90 minutes, the reservation will be 100% charged including all the fares occurred to that point .In case of a transfer using the feature RIDE NOW, no cancellation fee if is canceled BEFORE driver accept the booking and click ON THE way to location, 50% cancellation fee will occur then.

In case of hourly bookings, cancellation before 90 minutes prior to pickup will be not chargeable, less than 90 minutes cancelation will be charged 100%.

"No Show" without prior cancellation is to be charged 100%. A "No Show" is considered when a passenger is not showing up at the location and time stated in the reservation for a period of 45 minutes at the airports or sea ports, 30 minutes at residences. Drivers will track flights so any delays on flight times will not be considered. If client is aware ad will call driver to have him wait beyond the required allowed time, driver cannot refuse and client will pay for overtime as considered "waiting time" and charged accordingly.

The regulations for Safety roads, general obligation is to wear seat belts. The chauffeur has the obligations and responsibility for the safety of the passengers, therefore passengers must follow his instructions, it is prohibited to open the doors when vehicle is in motion, to throw objects from vehicle and/or to stick out body parts or scream out loud.

Smoking is prohibited in all vehicles, no alcohol drinks allowed for consuming inside vehicles.

GOBLACK is not liable for errors occurred thru our website or application, internet correctness, reliability, completeness. Also this applies to all types of damage, in general caused by errors, delays or interruptions of service, technical faults of the infrastructure, incorrect content, omissions, loss or deletion of data, viruses or any damages can result from the use of this online service. Also GOBLACK is not liable for the availability and functionality of the features offered.

GOBLACK assumes no responsibility for e third party websites content ,correctness and legality occurred via links referred by us or not.

GOBLACK shall not be responsible and liable for failure of the communication networks and gateways, power outage, internet interruptions.

A liability for the services provided by GOBLACK and its affiliates and drivers is excluded.

In any case, the amount of the liability in case that occurs should be limited to one time the fare of the ride.

The client must make any complaints that arise to our office as soon as possible.

GOBLACK is not responsible for any theft, loss or damage of the property belongings carried in the vehicle. Complaints regarding that are due ASAP and should be resolved in 30 days.

GOBLACK is liable, regardless of the legal grounds, only for intent and gross negligence, unless it is in the breach of a contractual obligation. For loss of profits, loss of savings, incidental damages and/or consequential damages, GOBLACK is liable for willful infringement. Except for willful infringement, the liability of GOBLACK shall be limited to damages which were reasonably foreseeable at the conclusion of this contract. The liability remains unaffected for culpable injury to life, limb or death.

The client is responsible of ensuring that all the information that has been provided to GOBLACK by himself or by another person on his/her behalf are complete and accurate. Each use, registration, etc., with a false, fraudulent, speculative or similar purpose is prohibited. The same applies with automated registration procedures. The client confirms that the transportation services will be used for legal matters only.

The client is liable for all damages cause by him to the vehicle and the driver over the legal limit in accordance with the laws.

For GOBLACK the protection of privacy and personal data is top priority. Our handling of personal data is in accordance with the laws required, collected information from the client are stored in a server with high security protocols. Data is used solely for transportation service and we don’t export any info to anyone, the only data we share is name and phone number when we have an affiliate of ours doing the work for us. The client agrees to the disclosure of such data for the purpose of fulfillment of the contract.

All credit cards entered in the first reservation will be stored and protected from unauthorized access. The only reasons for storing the data is for the possibility of recurring more transactions in the future, data is stored for a limited period of time up to 2 years in a PCI DSS certified payment provider. The cards data is stored by the bank (merchant provider), not by us. No confusion about that.

GOBLACK reserves the right to temporarily or permanently suspend its service on important grounds even not informing all parties. GOBLACK is a transportation network company/car service, even we look like a limousine service due to our advertising or website/cars lookings, and we do perform our work thru the platform/applications or website as required by the laws. We don’t intend to work outside our system/applications in order to comply with the actual laws, our independent drivers operates with their vehicles, lease or own and get dispatched thru apps only.

GOBLACK Corp is a registered trademark.

Any unlawful copy of the contents of our website, smartphone application or any platform we have need our consent, otherwise will be subject to applicable copyrights.

We reserve the rights to change these terms and conditions at any time.

We created a wait time policy with an industry-leading grace period knowing that not always things goes according to plans:

Your grace period is determined by your pick-up location and starts at your scheduled pick-up time, charge is on increments of every 30 minutes.

Grace period time for Meet and Greet at:

Airports/ Cruise terminals pick-up

Domestic Flight/Cruise Terminal: 45 Minutes

Airports/ International flights: 60 minutes

Non airport pick-ups (like home or office): 20 minutes

When the grace period has passed, we will attempt to contact you several times. If we haven't heard from you we will cancel your ride 30 minutes after the grace period has ended. If you do not show up, you will be charged full fare plus other chargeable fees might occur. If you need to extend the wait time, no problem - just give us or your driver a call.

Flights can be very unpredictable so if a flight is cancelled, we don't charge you nothing. If is delayed, driver will track it and will be no additional charges, just business as usual.

We know plans can change, so we've designed an industry leading cancellation policy that's flexible for our customers and supports our drivers. We respect your time and your driver's time too - so we won't charge cancellation fees (and any applicable ride-related expenses) unless your driver has already been assigned.

In Miami Dade County - Broward County - Palm Beach County

Less than 90 Minutes prior to the pick-up - Full Base Charge including extra features and fees.

More than 90 minutes prior to the pick-up - No Charge. We urge our customers to pay more attention and try to avoid any discomfort or misunderstandings created by cancellations.

In any circumstances, if you decide to cancel the ride, you must do it other the phone, the software we use is able to authorize the card automatically but cannot void that itself if necessary.

Drivers will always ask you to sign into their smartphones application after you're reviewing the total charge, if there is any discrepancy please call us on the spot if you can or have time so we can better assist you.

Meet in Greet - at the airports only - flat fee of 12$ (covers the parking at the airport as well. We don’t charge the parking separate like other companies does)

Curbside Pick-ups: it’s free of charge but waiting time still apply. Same rules like meet in greet, just you don’t have to walk to parking, and the driver will pick you up outside terminal at your location.

Car Seats: (if requested) is charged $20, baby weight and age must be provided.

You are more than welcome to bring your own car seat, no additional charges.

Processing fees - charge is 2% of the full amount.

Tax: we don’t charge any tax like other competitors.

Waiting Time Domestic flights- 45 minutes from when flight landed. International flights - 1 hour from when flight landed. After the grace time we charge on hourly basis increments of every 30 minutes. (30 minutes = approx. 36$)

All the fees and costs of the ride are displayed into your reservation accordingly to avoid miss interpretations.

• You can book a vehicle with GOBLACK simply through
• Our website: www.goblack.vip
• Smartphone app (goblack / app)
• If you need assistance with app or website: 833-602-5225

• We offer many vehicle classes, distinguished by larger capacity and luxury amenities inside the vehicles.
• We do assist potential clients with, how to use or book thru the application or website" over the phone.
• You can track the driver thru the APP, see driver details and even call his real number.
• We do more customized bookings through the application.
• Providing assistance for elderly people, providing baby car seats if requested, for a fee, directly from the APP.
• Allowing service dogs in the vehicles at no extra costs.
• Being transparent regarding fees and prices
• Non-disclosure confidentiality agreements are in place
• Using experienced drivers for a safe and comfortable ride.
• We check driver’s background, 100% guaranteed.
• We don’t rate you as a rider thru the APP. Everyone is a VIP...
• You can rate the driver thru the APP, we want you to do so.
• We are committed not to cancel your car in the last minute for no reason, like Uber drivers does many times.
• We use only black cars; we guarantee you’re not going to your meeting or else in a red car.
• Reliable, trustful and luxury. transportation network service.

• In the Sedans: 3 passengers with maximum 2 large pieces of bags and carry-ons.( no carry-ons accepted inside vehicles )
• In the SUV's: 6 passengers with maximum 4 large bags and carry-ons.
• In the Van's: 8 passengers with maximum 7 large bags and carry-ons. On 10 passenger vans there are allowed 8-10 large bags. 12 Passengers vans available.
• All the large bags should be transported only in the trunk, no large bags or carry-ons are allowed inside the vehicles.
• If your passenger/bag count exceeds the limits you will need to upgrade the vehicle type or you can reserve an additional vehicle.
• Transportation safety regulations prohibit passengers and bags from riding in the front seat of the vehicle.
• The driver has the right to refuse the ride if the passenger/bag count exceeds the limits of the vehicle, which will result in extra charges for you, so please book accordingly

• Any information you provide to us when booking is confidential and never shared with a third party.

• We know plans can change, so we've designed an industry leading cancelation policy that's flexible for our customers and supports the drivers.
• We respect your time and the driver's time as well - so we won't charge the cancelation fees and any applicable ride-related expenses if:
• Cancelled more than 1hr 30 minutes prior to pick up time'
• if the booking is a "RIDE LATER"
• Less than 1 hr. 30 min, the charge is 100% of the total fare.
• For "RIDE NOW" bookings, 50% cancellation fees if the driver have accepted the booking and is on the way to your location.

• Yes, we do.
• Having an account makes it easier to control your bookings, print receipts yourself and track any of the activity that occurs in your account.

• Rates are calculated automatically, just type in the calculator located in the website or smartphone app, pick up location and destination.
• Prices are calculated based on distance plus a premium added for using luxury vehicles.

• Depends on that type of service you chose; transfer or by the hour.

• No hidden fees.
• You might see additional charges on your bill in Miami FL as:
• 2.5% Processing Fee Applies. On all type of cards.
• Between hours of 23:00 and 04:59 is considered late/early pickup fees and extra charges will be added to the fare. That fare would be 20%.

Airport Arrival Inside Meet & Greet Fee	$12 Pickup Fee
Fisher Island Ferry Fee	$30-$50 Island Fee
International Airport/Seaport Arrival Fee	$4-$10 Port Fee
Parking & Tolls applied as applicable	Pass through charges

• Yes it is included.
• If you'd like to tip the driver extra for his great service, you can do that as well thru the driver app.

• The calculator calculates the base fees from point to point or hourly rates, as per your request you might ask for extra stops, a child car seat or any other extra service that is chargeable.
• We do charge a processing fee of 2.5% at the end of the ride.

• We know that is very frustrating when dealing with waiting time and so we have a very flexible approach such as:
• At the airports, 45 minutes free of charge from the time your flight lands and docks.
• International flights have one hour waiting time free of charge.
• After that, we charge on increments of 30 minutes extra waiting time at per hour rate.
• At private residences, hotels we have 20 minutes free of charge waiting time.

• 99% of the time, NO.
• Only in a few occasions like hurricanes or holidays like New Year’s Eve, YES.
• We need to stimulate the drivers to stay on the road so we can have available transportation for you.

• We are a cashless company and we do accept all major credit cards. Bookings and payments must be done thru the app, GOBLACK APP only.

• Yes you can,using the app or website,
• You will need to enter passenger information in the ride details, including the best number to contact the passenger. Also your info on the, Additional Contact" including your phone.
• For payment method, you can enter/use your credit card information.

• Immediately after the ride is complete you will receive a detailed email with the total amount charged.

• Yes, we provide curbside pickup at no additional cost or meet & greet for a fee.
• You must chose the option when making the reservation and enter your flight info as well.

• Yes, driver will track the flight.

• We can provide the child seat to you for a fee, also you can bring your own child seat and there will be no additional charge for that.
• Make sure to specify that type of child seat needed and the age of the child.

• No. Our vehicles are used as public transportation and it is forbidden to smoke inside and if you choose to smoke the fine is $200.
• Regarding alcohol and drugs, we have ZERO tolerance. Same applies to the driver or customer while in the vehicle.